Privacy Policy

1. Introduction

The Deal Board Ltd ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services (the "Platform").

This policy complies with the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and other applicable data protection laws.

2. Information We Collect

We collect information in the following ways:

• Personal Information: Name, email address, phone number, postal address, and payment information
• Property Information: Details about properties including address, specifications, photos, and financial information
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referral sources
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience
• Communication Data: Records of messages, enquiries, and support communications

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contract: Processing necessary to perform the services you've requested
• Legal Obligation: Compliance with UK and EU laws, including AML/KYC requirements
• Legitimate Interest: To improve our services, prevent fraud, and ensure platform security
• Consent: For marketing communications (where you've opted in)

4. How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and send transaction confirmations
• To send administrative information and service updates
• To respond to your enquiries and support requests
• To send marketing communications (with your consent)
• To comply with legal obligations and prevent fraud
• To analyse platform usage and improve user experience
• To match investors with suitable property deals

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Payment processors, email service providers, and hosting providers
• Other Users: Property information and deal details with investors and landlords as appropriate
• Legal Authorities: When required by law or to protect rights and safety
• Business Partners: Management companies and verified service providers

We do not sell your personal data to third parties.

6. International Data Transfers

Your data is primarily stored and processed within the UK and EU. Any transfers outside this region comply with GDPR Chapter V safeguards, including Standard Contractual Clauses.

7. Your GDPR Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your data (right to be forgotten)
• Restriction: Request we limit processing of your data
• Portability: Request your data in a portable format
• Objection: Object to processing for marketing or legitimate interest purposes
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, contact us at info@thedealboard.co.uk. We'll respond within 30 days.

8. Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits. However, no system is completely secure. We encourage you to use strong passwords and protect your account information.

9. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Specific retention periods vary by data type:

• Account data: During active use + 6 years for tax/legal compliance
• Transaction records: 6 years for financial and AML compliance
• Marketing communications: Until you unsubscribe
• Website analytics: 12 months

10. Cookies and Tracking

We use cookies to enhance user experience. Essential cookies are necessary for platform functionality. You can control non-essential cookies through your browser settings. We respect Do Not Track signals.

11. Third-Party Links

Our Platform may contain links to third-party websites. We're not responsible for their privacy practices. Please review their privacy policies before providing information.

12. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our GDPR compliance. Contact them at info@thedealboard.co.uk.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We'll notify you of material changes via email or prominent notice on our Platform.

14. Contact Us